Every client is assigned a dedicated Project Manager that is on call 24/7 to respond to whatever needs that may arise.
Our Project Managers are trained to involve our clients upfront in the planning process, and to communicate clearly both verbally and in writing.
Your Project Manager will work with you and keep you up-to-date with timely reporting, and will seek your approvals when needed throughout the project.
When the project is completed your Project Manager will conduct a Post-Project Evaluation with the Martin’s Operations Team to identify things that were done well, as well as things that will be improved.
Our installation teams are professional tradesmen. We use a blend of in-house and certified subcontractors. Each project whether using in-house, subs, or both will be overseen by a designated on-site project foreman.
We are accustomed to working at night and on weekends in occupied facilities and when needed to meet project deadlines. Our installation teams can handle projects of any size or level of complexity.
Product Selection & Planning
Our Project Managers and In-house Design personnel will work with you to ensure that the right product is used for the right application. You will benefit from our Commercial Team’s product knowledge which will save you time researching the myriads of flooring options available.
We offer every flooring product category including broadloom, modular carpet tile, resilient tile, planks, sheet goods, entry systems, rubber, ceramic tile, stone, hardwood, laminates, stairway systems, wall base, accessories, and more from all leading floor manufacturers in the industry.
You will benefit from our cultivated, reliable, and proactive relationships with the leading manufacturers and product distributors, including the buying power we have by being a member of the world’s largest flooring cooperative, Carpet One Floor and Home. Utilizing our extensive background in flooring, we harness these relationships to ensure that you will get products that meet the highest manufacturing standards and offer the most value.
Every commercial project is handled by a dedicated Commercial Scheduler to ensure all timelines are met, including monitoring flooring product shipments to ensure they will arrive at our facility when promised.
Our Commercial Scheduler is responsible for ensuring all installation teams are lined up ready to go when the flooring portion of the commercial project is ready.