Customer Feedback

You’re in for a GREAT experience!

Here’s what our customers say about our commitment to quality and customer service.

Jamison did a fantastic job. Very professional, knowledgeable & courteous. We will use Martin’s cleaning services for all future needs!

J.D. of Ephrata

We are very satisfied with our new flooring. It looks great. You made the whole process very easy. Will be using you again in the future.

B.V. of Lancaster

Very satisfied with the entire process.

D.F. of New Holland

Excellent cleaning service!

S.O. of Shillington

Great service all around! Have had tiling work done by you before and now the flooring, we will definitely use Martin’s again.

M.E. of Stevens

Thank you for doing a great job replacing our living room carpet. It looks great and feels so soft. We hope to be back for more.

V.J.N. of Morgantown

Martin’s Flooring provides us with excellent support and service. Their Sales Staff takes the time to make sure that we have popular and current flooring options displayed in our Design Center. They provide quality installations that help us provide our clients their “Dream Home”. They are an important part of our Team.

C.M., Cedar Knoll Builders

We were very pleased with the work Sheri did for us. We will highly recommend your service to others, and when needed, we’ll have you back for more cleaning.

M.B. of Reading

Jamison was great. Personable, explained what he was doing, considerate. Carpet looks great.

R.S. of Lancaster

Very professional staff and installers. Keep up the good work!

C.D. of Sinking Spring

Our installer did an outstanding job! I would be happy to refer him to others.

K.E. of Lancaster

Great sales and installation team. You should be proud!

E & S of West Lawn

I have been working with Martin’s Flooring for many years now. From estimating through the installation to the care and service long after the project is complete, the Martin’s Team goes beyond their competitors to assure my satisfaction, every time.

M.K., Masonic Villages

We are looking forward to your installers doing the rest of our rooms! Heard all your employees work well together, which I feel is a great compliment to your company!

K.L. of Denver

Prompt service, excellent installations, & competitive pricing make Martin’s our choice for commercial flooring

Contractor in Lititz, PA

I am completely satisfied and would definitely recommend Martin’s Flooring.

R.C. of Wyomissing

Martin's is amazing! The salesperson helped us find carpet within our budget and the installer did an awesome job installing it!

J.P. of Ephrata

The cleaning technician did a wonderful job on our carpets! He also showed me how to spot clean and made recommended padding for under my area rug.

M.E. of Denver

Sheri & Jamison did an excellent job!! They thoroughly explained the carpet cleaning process, they were very careful with our furniture and they worked very hard. WELL DONE!!

R.J. of East Earl

The workers at Martin’s Flooring are great! The cleaning tech was prompt, efficient and polite and did a great job.

M.S. of Hummelstown

Excellent job – Very satisfied.

J.H. of Reinholds

It has been a wonderful experience. I already recommended you to a good friend and she is working with someone now. Sales – wonderful, Installers – terrific. Neat, nice and efficient. Thank you!

B.K. of Wyomissing

The installers were excellent, polite, & professional. I was happy to have them in my home.

S.H. of Reading

I have never had such excellent service! Everyone went above and beyond my expectations. They were very courteous, informative and if we had any questions they explained everything. I would gladly recommend Martin’s Flooring to my friends. I especially want to thank our salesperson for going out of their way to help us and the installers who did a remarkable job!

W.C. of Reading

Very happy with our blinds. Doris was great. Blinds arrived quickly and installer did a great job and cleaned up well.

C.B. of Denver

I love Sheri’s work – she is the only one I want cleaning my carpets.

D.R. of Wyomissing

Our job was done quickly and efficiently. Thank you again! Martin’s have great employees and I am always happy with their service. Our cleaning technician was great.

E.R. of Ephrata

Martin’s have done all my floors. We are very happy. The crew was fantastic!

K.O. of Glenmoore

Anytime we need carpet/ flooring we know we can depend on Martins for quality and service. Installer was a professional!! Glad you are opening a showroom in Berks County at Park Road!!

P.R. of Reading

We are so thrilled with our newly installed carpet. From initial visit to Martin’s Flooring in Denver to installation, our choice was confirmed over and over again. We knew there was no reason to shop around. We discovered the best and got it!! Thank you Deb! Thank you Neal!!

K.M. of Birdsboro

Our cleaning tech did an excellent job. It was a pleasure working with him in our home. We will certainly request him by name the next time we need our carpets cleaned.

D.B. of Elverson

Greg has been exceptional to work with over the past five years that I have been at Welsh Mountain Home. His timeliness on quoting and getting us the correct product is “spot” on. When we need a rush job, he fits us in and doesn’t make us feel like a burden. When it comes to scheduling, Nate Geesey, does a terrific job at communication and is timely with job completion. The bottom line is Martin’s Flooring finishes what they start and they place the customer first! They stand behind their products, and one case in fact where we had a warranty claim on some flooring was in our dining room. Greg fought extremely hard to get us what we needed in our dining room under warranty and we are very happy with the product today. I would highly recommend Martin’s Flooring to any commercial facility looking for quality flooring solution at very reasonable prices with great service!

T.H., Welsh Mountain Home

Cleaning technician was friendly and did a great job.

J.S. of Wyomissing

The installers stayed to finish our job. We REALLY appreciated getting it all done in one day. Exceptional friendly workers.

T.W. of Columbia

Very positive experience from showroom, sales, to installation.

B.G. of Mohrsville

Everything about our flooring experience was exceptional.

P.S. of Denver

I was extremely pleased with Martin's carpet cleaning service. What a difference compared to the last time my carpets were cleaned by another service! The technician did an outstanding job answering all of my questions and explaining the process itself. Thanks so much!

L.M. of Coatesville

The whole team was exceptional. From sales to installation!! Everyone was very courteous & accommodating! For a whole house installation, it went very smooth.

M.K. of Lancaster

Cleaning dept.- Great Job! The carpets really cleaned up well!

I.W. of Lancaster

Great company, great work and great people to work with.

V.M. of New Holland

Have used Martin’s routinely for many years now. You offer the best carpet cleaning in Lancaster and perhaps best ever in 40 years of marriage. Charles is thorough, fast, friendly, and respectful and works hard to provide a positive customer experience.

B.W. of Lancaster

We have always been pleased with your flooring products and your service.

R.W. of Stevens

Our installer did a very professional job. Thank you for a great experience. Our saleslady helped us pick out an excellent choice.

B.O. of Shillington

I have worked with Martin Flooring for many years and am consistently delighted by their customer service and attention to detail. We do challenging projects that have to be cool and cost effective, Martin Flooring helps us find the right products to hit that target. Then they install them well.

N.P., Pelger Engineering and Construction, Inc.

The cleaning I received was a very good job at a reasonable price.

P.A. of Stevens

Our experience with everyone from start to finish was exceptional & professional. Beautiful job on installation

A.D. of Sinking Spring

What a great experience from the first phone call to schedule the measurements, the experience with our sales person and all the way through installation were top notch!

A.F. of Limerick

Flooring, Window Treatments, Carpet Cleaning and Free Design in one stop. It can’t be beat!

Commercial Flooring in Ephrata, PA

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