Consumers often have questions about the performance characteristics of flooring in their homes. We have listed some of the most common carpet FAQ’s below:

  1.  Why is my new carpet shedding

A.  The balls of fluff, or loose fibers, found on carpet or in the vacuum cleaner bag are the normal result of fiber left in the carpet from the manufacturing process. Removing these loose fibers does not affect carpet life or appearance. Because of their large size, these fibers are too big to become airborne or to be breathed in. With proper vacuuming and using a quality vacuum cleaner, most shredding gradually disappears within the first year after installation.

  1.  Why does my carpet seem to change color when I look at it from different directions?

A. Light reflects differently as the pile is pushed in different directions. Foot traffic generally causes this, and the best solution is to sweep or vacuum the pile in a uniform direction.

  1.  Some tufts are longer than others. What should I do?

A.  Just snip the end even to the carpet surface. Never pull out long or loose ends, as this can permanently damage your carpet. If a tuft becomes snagged or works loose, simply cut it off, and let the surrounding yarn fill in the space. An exception to this would be in the case of a Berber, or “loop” pile carpet. In this case, cutting the yarn can make the problem worse. A professional should be consulted in this situation.

Check back soon for more installments of  Flooring FAQ’s!!

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